Case files built for investigations
Every matter carries subjects, vehicles, locations, chronology, tasks and a work-package project plan with phases, milestones, assignees and percent complete.
Solutions for investigation firms
Private investigator software for agencies that have to prove their work
Veritas is the case management platform Metro One Global runs its own investigations on. It keeps intake, field activity, evidence, reporting, contracts and billing in one case file — and gives your client a portal instead of a phone call.
What an investigation firm actually needs
Field activity with GPS check-ins
Investigators log surveillance sessions and check-ins against a map, with photo evidence attached to the exact point and time it was captured.
Evidence, notes and report output
Assemble case notes, activity updates and exhibits into multi-page PDF reports, and control exactly which reports a client is allowed to see.
Call intake and transcripts
Inbound calls are matched to the right matter automatically, with recordings, transcripts and summaries stored on the case file.
Expenses, travel time and invoicing
Scheduled case events create labor and travel expense lines from your branch locations. Approve them, then convert approved expenses straight into an invoice.
Contracts and onboarding
Agency-wide contract templates with case-file variables, automatic draft agreements at onboarding, ID verification and e-signature links.
A client portal that reduces status calls
Clients follow case progress, read published updates, review reports and video, message the team and settle invoices — without seeing internal work.
Isolation, roles and an audit trail
Each agency is a separate tenant. Roles run from super admin to investigator, attorney and client, and privileged actions land in an append-only audit log.
Built around evidence integrity
Investigative work only holds up if the record does. Veritas enforces tenant isolation at the database layer, so one agency's matters are never reachable from another. Permissions are role-based and editable per agency, client portal sessions are logged with device and location detail, and administrative actions are written to an append-only audit trail that no one — including administrators — can edit or delete.
Who it fits
- Surveillance and insurance-defense teams that need GPS-logged field time and photo evidence tied to a report.
- Firms working for law firms and carriers, where the deliverable is a defensible written report and a clean billing record.
- Multi-office agencies that need branch locations, travel-time calculation and separate workspaces per client.
Talk to Metro One Global
Existing clients can sign in to the portal. Investigation firms interested in the platform can reach the helpdesk at 855-633-7779.